Πολιτική επιστροφής χρημάτων
We offer a 14-day return policy, which means you have 10 days after receiving your item to request a return.
Due to factors such as taxes, inventory management, and other logistical considerations, the customer is responsible for covering the return shipping costs. (Any applicable customs duties incurred during the return process must also be borne by the customer.)
To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, with tags attached, and in its original packaging. You will also need to provide the receipt or proof of purchase.
To initiate a return, please contact us at singsong20261@outlook.com.
If your return request is approved, we will send you detailed instructions on how to proceed. We cannot accept items that are sent back to us without a prior return request.
If you have any questions regarding returns, please feel free to contact us at any time at singsong20261@outlook.com.
**Damaged Items and Issues**
Please inspect your order immediately upon receipt. If you discover that an item is defective, damaged, or if you have received the wrong item, please contact us immediately so that we may evaluate the issue and resolve it for you promptly.
**Non-Returnable Items**
We cannot accept returns for items that have been worn, used, or washed. If you have any questions or concerns regarding whether a specific item is eligible for return, please contact us.